Gratitude is an important part of life and the backdrop of what Hillary Feder does for a living.
I was reminded the other day about the importance of balancing an equation. When helping clients deepen their connection to customers, employees, vendors, and other business partners, we often include a tangible way to thank them in the plan. Or we may elect to recognize certain achievements or congratulate them on a milestone.
The point is that we spend lots of time focusing on personal details that make a gift meaningful so the recipient is moved. In other words, there is a fine art of making a gift unforgettable.
On the other side of the equation is the recipient’s response. Knowing when and how to say thank you is an important way to acknowledge the thoughtfulness of others. Some ideas to consider:
Send a handwritten note as a personal expression of gratitude. They are less common and, therefore, more special. Always acknowledge a gift—even if it means sending a thank you note for a thank you gift. When a gift is from a group, one written thank you note is acceptable.
Avoid sending thank you expressions by e-mail. The point of a thank you note is that it is personal. E-mail has many virtues, but graciousness and formality are not among them. I welcome your thoughts and ideas.
You may share your thoughts with Hillary directly at www.hillarysgifts.com. For future Guest Blog requests e-mail firstname.lastname@example.org.