As you reflect on your 2010, may you remember what you learned, what you did, what others did for you, and what you planned for the days ahead.
Happy wrap to this decade. Here’s to your WOW! in 2011.
Archive for December 2010
2010
Friday, December 31st, 2010Exclaim This!
Tuesday, December 28th, 2010The exclamation point. It’s not a bad piece of punctuation. Lately though, the point is getting exclaimed a little too much. I notice overuse of the exclamation point in e-mails, Tweets, and other social media updates.
Do yourself and this pithy little piece of punctuation a favor—remember less is more.
Here’s to your WOW!
Merry Christmas
Saturday, December 25th, 2010A happy holiday to you and yours. Make today one of gratitude, fun, and laughter.
Let us know how we can bring more WOW!s to your life in 2011.
Peace from Roshini and the Roshini Performance Group Team.
What’s in a Name…
Thursday, December 23rd, 2010Dale Carnegie once said a person’s name is the sweetest sound to their ears. That’s one reason it’s important you use people’s names during this holiday season and beyond. Most importantly, get names right.
If you know you’ve met someone and are having trouble remembering the name, start by re-introducing yourself. When that happens to me, I hope they will re-introduce themselves. Once they give you the name, say it a few times as you speak with them. That will help you remember.
By all means, pronounce it correctly. I had a conversation with a client recently who has a pretty simple name once you learn to pronounce it. Unfortunately, no matter how often she corrects others, many mis-pronounce it—often her own colleagues. Attention to this detail is a sign of respect you give your clients, colleagues, and even new friends. Once you’ve learned these names, use them often. Make someone’s ears happy and just watch the benefits that come your way.
Tip of the Day: Out of Office
Monday, December 20th, 2010I’ve noticed some issues with people’s out of office replies lately. My sense is people create these messages to help their clients, customers, and colleagues. You certainly don’t want them to hurt you, however.
Whether on your voice mail greeting or your e-mail, be sure to keep on top of the dates and wording for these messages.